About: Giannis Isaakidis

Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters* Journal of Computer-Mediated Communication Virtual customer service assistants provide businesses with a great deal of flexibility when it comes to managing customer needs. Since they're remote employees, you don’t have to worry about providing them with specific office hours or adhering…

Automated Claims Processing Chatbot For Your Medical Insurance Company Now that you understand the advantages of chatbots for healthcare, it’s time to look at the various healthcare chatbot use cases. Health care chatbot is an AI-powered conversational solution that connects patients with healthcare providers. Health Insurance chatbot technology can also be used to support other…

8 Time-Consuming Business Tasks and How To Automate Them Using Bots Connect with your users naturally no matter which channels are their favorites. This is a script heavily modified from @Konyanj0278's original work that should hopefully be able to grab items and checkout with the as quickly as possible when they come back into stock.…